MR88 Official Documents

Privacy Policy MR88 — Our Commitment to Protecting Your Personal Data

This page transparently explains how MR88 collects, uses, stores, and protects users' personal data. Your privacy is not just a legal obligation for us — it is a trust we take seriously every single day.

Last updated: January 1, 2026

Six Pillars of Privacy Protection at MR88

Before reading the full policy, get familiar with the core principles that guide how MR88 manages user data.

End-to-End Encryption

All data you submit to MR88 is encrypted using TLS 1.3 protocol with 256-bit keys. Data is never transmitted in plain text — whether during login, transactions, or form submissions.

Data Is Never Sold to Third Parties

MR88 never sells, rents, or trades users' personal data to any third party for commercial purposes. Your data belongs to you — not to us as a commodity.

Restricted & Controlled Data Access

Only MR88 staff with special authorization can access user data — and only for legitimate operational purposes. All access is logged and audited on a regular basis.

Secure Data Storage

User data is stored on servers protected by multi-layered firewalls, active intrusion detection systems, and automated backup procedures. Our servers are not directly accessible from public networks.

User Rights Are Respected

Users have the right to access, update, download, or request the deletion of their personal data at any time. MR88 provides a clear and easy-to-use mechanism for all such rights.

Security Incident Notification

In the event of a security incident affecting user data, MR88 is committed to notifying affected users within a reasonable timeframe and taking immediate mitigation steps.


About This Document: This Privacy Policy applies to all services operated by MR88 under the domain mr88.lv and its official mobile app. This document is written in English for the convenience of our users.

Article 1 Introduction

MR88 regards user privacy as the foundation of the trust built together with millions of Indonesian players since the platform was established. This Privacy Policy explains in detail and in good faith how we collect, use, store, and under certain conditions share the personal information we receive from platform users.

This document is intentionally written in plain, easy-to-understand language — not convoluted legal jargon. We believe transparency is a right every user deserves, not something that requires wading through dozens of pages of fine print.

By using MR88's services — whether via the website, mobile app, or other official channels — you confirm that you have read and understood this policy. If anything is unclear, MR88's support team is available anytime via live chat.

Our commitment: MR88 never sells, trades, or monetizes users' personal data to third parties for advertising or any commercial purpose.

Article 2 Data We Collect

MR88 only collects data that is strictly necessary to provide our services effectively and meet applicable compliance obligations. Below are the categories of data we collect and their context:

Data Categories Specific Examples Source
Identity Data Full name, date of birth, gender, national ID number (KTP/Passport) Provided by the user during registration / KYC
Contact Data Email address, phone number, residential address Provided by the user during registration
Financial Data Bank account number, account holder name, transaction history Provided by the user during deposit / withdrawal
Technical Data IP address, device type, operating system, browser, device ID Collected automatically upon platform access
Usage Data Games played, session duration, login frequency, navigation clicks Collected automatically via analytics systems
Communication Data Live chat conversation history, support tickets, incoming emails Generated through interactions with our team

Please note that sensitive financial data such as card numbers and PINs are never stored directly in the MR88 system — payment processing is handled through certified, encrypted payment gateways.

Article 3 How We Use Your Data

Every piece of data MR88 collects has a specific, documented purpose. We do not use user data for purposes not stated in this policy without explicit consent from the user concerned.

  • Account Operations — processing registration, identity verification, login, and user profile management.
  • Transaction Processing — facilitating deposits, withdrawals, and bonus payments securely and accurately.
  • Platform Security — detecting and preventing fraud, unauthorized access, money laundering, and service abuse.
  • Regulatory Compliance — fulfilling KYC/AML obligations and reporting requirements set by the relevant authorities.
  • Service Improvement — analyzing usage patterns to improve the platform's interface, performance, and features.
  • Service Communications — sending important notifications about accounts, transactions, relevant promotions, and policy updates.
  • Customer support — delivering accurate, personalized assistance based on account history and prior interactions.
Note: Promotional communications are optional. You can unsubscribe from promotional emails at any time through the notification settings in your MR88 account.

Article 4 Legal Basis for Data Processing

Every personal data processing activity at MR88 is based on one of several valid legal grounds, in compliance with applicable data protection regulations.

  • Contract Performance — processing required to fulfill service obligations to users under the agreed Terms & Conditions.
  • Legal Obligation — processing required by applicable laws and regulations, including KYC and reporting obligations.
  • Legitimate Interests — processing for security purposes, fraud prevention, and service quality improvement that does not adversely affect users' fundamental rights.
  • Explicit consent — processing for specific purposes such as sending promotional communications that requires active consent from users.

Article 5 Sharing Data with Third Parties

MR88 does not sell user data. However, in operating the platform, there are certain circumstances where we need to share data with specific parties. All data sharing is carried out with strict safeguards and only for legitimate purposes.

  • Technology Service Providers — server infrastructure partners, cloud services, and analytics systems bound by confidentiality agreements and prohibited from using data for their own purposes.
  • Payment Gateway Providers — to process financial transactions securely. These providers are selected based on security certifications and industry reputation.
  • Regulatory Authorities — if required by applicable law or a valid court order. MR88 only provides data that is specifically requested and proportionate.
  • Identity Verification Providers — to process KYC securely with encryption standards equivalent to those of MR88.
Important: MR88 never shares user data with advertising networks, data brokers, or social media platforms for ad targeting purposes.

Article 6 Cookies & Tracking Technologies

MR88 uses cookies and similar local storage technologies to ensure the platform functions optimally and delivers a personalized experience. The cookies we use fall into several categories:

  • Essential cookies — required for core platform functions such as login sessions, form security, and language preferences. These cookies cannot be disabled without affecting platform functionality.
  • Analytics cookies — collecting anonymous information about how users interact with the platform to help us identify areas for improvement.
  • Functional cookies — storing user preferences such as display settings, last bet size, and favorite games for a smoother experience.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect some platform functionality.

Article 7 Data Security & Storage

MR88 implements comprehensive technical and organizational security measures to protect user data from unauthorized access, loss, alteration, or accidental disclosure. Our security systems are built in layers and updated regularly to keep pace with the latest cybersecurity threats.

  • Data in transit is encrypted using TLS 1.3 and data at rest is encrypted using AES-256.
  • Intrusion detection and anomaly monitoring systems run actively 24 hours a day.
  • Role-based access control (RBAC) ensuring staff can only access data relevant to their responsibilities.
  • Regular security audits conducted by our internal team and independent third parties.
  • Automated backup procedures to prevent data loss caused by system failures.
  • Mandatory information security training is required for all MR88 staff with access to user data.
Note: Although we apply the highest security standards, no security system is 100% impenetrable. We advise users to actively help secure their accounts by using strong passwords and enabling two-factor authentication.

Article 8 User Rights Over Personal Data

MR88 fully respects users' rights over their personal data. The following are rights you can exercise at any time by contacting our support team:

Right of Access

Requesting a copy of the personal data we hold about you in a readily readable format.

Right to Rectification

Updating or correcting data that is inaccurate or no longer relevant.

Right to Erasure

Requesting the deletion of personal data, subject to legal obligations requiring minimum retention.

Right to Portability

Receiving data in a structured, machine-readable format for transfer to another service.

Right to Restriction

Restricting the processing of your data under certain conditions pending the resolution of a dispute.

Right to Object

Objecting to the processing of your data for specific purposes, including promotional communications.

To exercise the rights above, contact the MR88 support team via live chat. Requests will be processed within a maximum of 30 business days.

Article 9 Data of Minors

MR88 strictly prohibits users under the age of 18 from registering an account or using any services on this platform. If we discover that personal data of a minor has been collected without the knowledge of a parent or legal guardian, we will immediately delete that data and close the account in question.

Child Protection: If you become aware of a minor using the MR88 platform, please report it to our support team immediately. We are committed to handling such reports with the highest priority.

Article 10 Cross-Border Data Transfers

As part of its global operations, MR88 may process or store user data on servers located outside Indonesia. All cross-border data transfers are carried out with safeguards equivalent to Indonesian standards, including the use of standard contractual clauses and other lawful data transfer mechanisms.

MR88 ensures that any overseas infrastructure partners handling Indonesian user data are subject to strict data protection agreements and encryption standards consistent with this policy.

Article 11 Data Retention

MR88 only retains users' personal data for as long as necessary for the purposes stated in this policy, or as required by applicable laws and regulations.

  • Active account data is retained for as long as the account remains active and for a defined period following account closure.
  • Transaction data and KYC documents are retained for a minimum of 5 years after the last transaction to meet anti-money laundering compliance obligations.
  • Communication history with the support team is retained for 2 years for reference and service improvement purposes.
  • Anonymous technical data (server logs) is retained for no more than 90 days before being permanently deleted.

Once the retention period ends, data is securely deleted using methods that prevent recovery.

Article 12 Privacy Policy Updates

MR88 reserves the right to update this Privacy Policy at any time to reflect changes in data management practices, new legal requirements, or service developments. Material updates will be communicated via platform notifications or registered email before the changes take effect.

We encourage users to check this page regularly to stay informed of the latest applicable policy. The "last updated" date at the top of this page reflects when this document was last revised.

Questions, suggestions, or requests regarding this Privacy Policy can be submitted directly to the MR88 support team via live chat, available 24/7 on the platform. You can also find answers to common questions on the FAQ us.

Privacy Contact: For specific data privacy inquiries, contact the MR88 support team via live chat or send an email to [email protected] — our team will respond within 1–3 business days.

MR88 Privacy Policy FAQs

No, not at all. MR88 never sells, rents, or shares users' personal data with advertising networks, data brokers, or any third-party marketing platforms. Your data is used solely to provide platform services, process transactions, and maintain account security.

Contact the MR88 support team via 24/7 live chat on the platform and state your request specifically — whether you wish to access, download, or delete certain data. Our team will verify your identity and process the request within a maximum of 30 business days in accordance with applicable procedures.

Yes. The MR88 mobile app uses the exact same encryption and security standards as the web version — all data transmissions are TLS 1.3 encrypted. The app also supports biometric authentication (fingerprint / Face ID) as an additional security layer. Always keep your app updated to the latest version to receive the most recent security patches.

Transaction data and KYC documents are retained for a minimum of 5 years after account closure to comply with applicable anti-money laundering obligations. Data not subject to legal obligations will be securely deleted according to the retention schedule outlined in Section 11 of this policy. You may contact our team for specific information about which data is still held and why.

In the event of a security incident affecting user data, MR88 will promptly take mitigation steps, investigate the source of the incident, and notify affected users within a reasonable timeframe via their registered email and platform notifications. We will also report the incident to the relevant authorities as required by applicable obligations.

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Join MR88 — A Platform That Takes Your Privacy Seriously

By understanding MR88's Privacy Policy, you can play with greater peace of mind knowing your personal data is managed to the highest standards. Register for free today.


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